Client Offboarding: Parting On A High | Ep 64
ARE YOU MISSING OPPORTUNITIES BY IGNORING CLIENT OFFBOARDING?
I say you probably are. 😭
See, when the project is done, we’re eager to move on to the next big thing. All excited, ready to hit the ground running.
BUT I’ve spoken before about the power of data. I’ve mentioned the importance of getting a clear view of your client profile, your unique position in the market, your client’s pain-points, etc.
Offboarding is THAT opportunity to collect this kind of information.
How do I do this?
I give you My Agency’s Client Offboarding Checklist, so you can use the inspiration to create your own.
If there is anything in today’s podcast about client and team onboarding (or something in one of the previous episodes) you want to discuss or you've got some further questions, just reach out. Here is the link. You can leave a video message or a simple old voice message or even a text. I would love to hear from you.
If you’re also interested in listening to the client onboarding podcast episode, you can find it here.
To read the full blog post on this episode go to www.sandrajulian.co/podcast64
Running a business is not for the faint-hearted. There are challenges left, right and centre. But I’m here to tell you challenges are only challenges because you haven’t found an answer to them yet. The solutions could be a lot easier than you may think!
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Episode edited by LJS Creative Services - Podcast Manager
